Interviews

The Yummy Collection is a pub operator that has always done things a little differently. Innovation is at the core of the business and its approach to coffee and tea has been no different.

What does coffee’s ‘5th wave’ mean to you and your business. In a series of Q&A articles, Coffee Business World asks readers to reveal their thinking. Here we begin the series with Steve Lovegrove, head of format (café and foodvenience) at the Compass Group, the food, hospitality and support services provider.

Dragonfly Tea from Tea Times Trading - an independent British family company with a passion for sharing authentic, delicious and often rare teas from around the world – launched in 2001 and has played a role in kick-starting the UK’s tea green movement. Here Coffee Business World talks to Patrick Busse managing director of Tea Times Trading to find out more.

Is your company GDPR compliant? With two months to go until it becomes law, reports are indicating that most are not – with smaller businesses feeling the heaviest burden.

For the first time, UKHospitality is welcoming entries to its prestigious 2018 Operations Managers Awards from multi-site area and operations managers working in the coffee shop/café sector.

Expert Opinion – water industry Steve Slark addresses the elephant behind the coffee counter: scale and the environmental aspects of dealing with it. In this new, regular section of Coffee Business World, we invite trade specialists to share their expertise. This month, managing director of European Watercare and chairman of the BSA (Beverages Standards Association) talks about water and why consideration to how filtration systems are disposed of should be viewed with the same vigour as disposal cups.

Doctor Espresso is an operator that does things a little differently from your average coffee shop business. For a start, its machines are all vintage – dating back to the 1950s – and they are all maintained in-house by Dr Espresso himself, Russell Kerr, who owns and runs the business with his wife, Vanessa Lancellotti. Coffee Business World editor Kate Oppenheim reports.

With a news story in Brighton’s Argus last week reporting a growing number of cafes banning computers to “encourage good old-fashioned conversation – and to drive business”, Coffee Business World asks operators their view.

Creating the ultimate coffee experience at Harrods is master roaster Bartosz Ciepaj. In this week’s Q&A interview we find out more about the Harrods offer, how Harrods Barista Training Academy is equipping its baristas with knowledge and skill, and learn about the launch of the new Harrods Barista Championship.

Bigmoose coffee co, the homeless coffee shop concept, is set to open its first site in Cardiff in March with plans for a further roll-out across the country.

Magda and Edwin Harrison opened their first coffee shop in Putney in late 2011. Today, they have four shops, the Artisan Coffee School and are about to launch their first roastery, Curious Roo, in Chiswick. Coffee Business World editor Kate Oppenheim meets Magda where it all began in Putney to find out more.

In our third week of tea Q&As, in the run-up to the launch of the Tetley Tea Report, we welcome Teapigs’ co-founder and tea-taster Louise Cheadle to share the highlights of the year and more.