Expert Opinion

VIEWPOINT: Growth opportunites by NPD's Dominic Allport

NPD's Dominic Allport looks at how coffee shops continue to grow in a crowded market.

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Decaffeinated Coffee: Is it the end of Death before Decaf?

Decaffeinated coffee has been much maligned for being an inferior product. But is that about the change? Michelle Perrett reports.

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Adventures of a Coffee Trainer by Emma Haines

Not Another Blog!’ I hear you cry. ‘Someone else jumping on the digital bandwagon and hoping to become Insta-famous from a few beautifully edited snaps and some clever wording?’

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VIEWPOINT: Kamal Bengougam, Eversys

'Competing in a world saturated with coffee shops' - an industry viewpoint by Kamal Bengougam.

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VIEWPOINT: Lessons from the casual dining sector by NPD's Dominic Allport

As news' headlines focus on the challenges facing the casual dining sector, our expert this week addresses the lessons learned and the opportunities.

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Focus on being a better business to survive tough market ahead, say experts

The coffee sector is going to get tougher for operators as increased competition and growth continues, warns David Blair, director of Beanworks. But all is not lost for those who rise to the challenge, take control and run a better, more profitable business. Michelle Perrett reports.

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Baristas’ role needs to evolve to become more interactive to meet future challenges

Is the customers’ experience enhanced when the server is free to interact with them? This was a question posed by Martin Heger, global account manager at Schaerer at the European Coffee Expo last week, where the debate over skilled baristas versus automated machines remained a hot topic across various sessions last week.

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UKHospitality warns of unemployment increase

The trade body UKHospitality, which includes Caffe Nero and Patisserie Valerie among its membership, has warned the Government that it must act to lower costs for businesses or risk further joblessness and loss of hospitality businesses.

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High street ‘crisis’ set to open doors for independent operators

Do the mass closures on the high street – New Look, Jamie’s Italian, Prezzo, Byron - indicate a tipping point for retailers on landlords rents? Operators certainly hope so. Coffee Business World’s editor Kate Oppenheim reports.

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Businesses struggle with GDPR deadline

Is your company GDPR compliant? With two months to go until it becomes law, reports are indicating that most are not – with smaller businesses feeling the heaviest burden.

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Expert Opinion: Steve Slark, European Watercare

Expert Opinion – water industry Steve Slark addresses the elephant behind the coffee counter: scale and the environmental aspects of dealing with it. In this new, regular section of Coffee Business World, we invite trade specialists to share their expertise. This month, managing director of European Watercare and chairman of the BSA (Beverages Standards Association) talks about water and why consideration to how filtration systems are disposed of should be viewed with the same vigour as disposal cups.

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Viewpoint: Cyril Lavenant of NPD evaluates the coffee shop market

Viewpoint: Market research and consumer trends expert Cyril Lavenant, NPD Group’s director of foodservice UK and France, examines the threat of coffee shop saturation and evaluates what methods operators can use to survive.

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